COVID-19

Coastline’s Covid-19 Safety Measures

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Coastline Advice is committed to the safety of our clients, staff and wider community.  To ensure we are playing our part to lessen the COVID-19 pandemic we have been closely monitoring information from the Australian Health Department and reviewing our actions daily. 

We understand this is a challenging time for everybody and that you may feel apprehensive about the impact of COVID-19 on your health and finances. Please know that we are here to help and working harder than ever for your financial security. 

Our office will remain open as normal, although we have implemented new operations and policies to ensure everybody stays safe. When possible, team members will work remotely. With flexibility being a key part of our culture, many of our staff already have the facilities and ability to work from home, making this a smooth transition.

All client meetings will take place however, we will be requesting face-to-face meetings be replaced by telephone calls, Skype or Zoom. Please don’t hesitate to contact our team if you require assistance setting up an online account.

However, in the event a physical meeting is required the process of this will be decided approaching the meeting. Our meeting rooms are being thoroughly cleaned after each meeting, hand sanitizer is provided in reception and the office is being professionally cleaned more than regularly. If you’re feeling unwell, please contact our office so we can make necessary arrangements.

We would like to reassure you that these changes will not impact our service. We are well equipped to work remotely and will go about our work with minimal delay.

Please take the necessary precautions to look after your health and wellbeing, as well as those of your friends, family and community. If you have any questions, please don’t hesitate to contact our team.